Your Partner In Sustained
Programs for which we have SymIndia Certified Trainers:
1.  Client Engagement Skills
2.  Presentation Skills
3.  PACE (Presentation and      Assertiveness for Communication      Effectiveness)
4.  Assertiveness
5.  Time Management
6.  Team Building
7.  MILT (More in Less Time - on      Productivity)
8.  Personal Effectiveness
9.  Interviewing Skills
10. Cross Cultural Sensitization
11. SPM (Software Project       Management)
12. Transition Programs ( from one      role to another, for different levels)
13. .NET 1.1 & 2.0
15. COM using ATL
SymIndia is on the lookout for:
i) Experienced Trainers (Technology - Microsoft platforms, and OD)
ii) Enthusiastic Sales-people, and
iii) Energetic Admin. and Accounts-persons
Interested? Send in your CVs to
Welcome to our Newsletter! (Evincing a true spirit of National Integration in the globalized scenario—a meld of English and Hindi in this name!)



. The 4th International Conference on Project Management Leadership - Best Practices in Action, conducted by QAI.

Our Chairman and Director, Ranga was one of the Key Speakers at The 4th International Conference on Project Management leadership - Best Practices in Action, conducted by QAI, in Bangalore on May 30th and 31st, 2008. His 'Practical Tips in Managing Projects Productively' received glorious feedback from the attendees. He had liberally shared in detail, practical and practicable tips running the entire gamut of Project Management-starting from Estimation and ending with the Client meeting his intended objective: meaningful growth. He had covered the complete spectrum of dimensions-optimizing time-usage to resource-utilization, to people-management, to all-round meaningful growth to Client, to one's own Company, Team, and of course, self.

You must constantly ask yourself these questions: Who am I around? What are they doing to me? What have they got me reading? What have they got me saying? Where do they have me going? What do they have me thinking? And most important, what do they have me becoming? Then ask yourself the big question: Is that okay? Your life does not get better by chance, it gets better by change.
- Jim Rohn
Events 2008:
Two-day Offsite for 100+ Top Management Executives of ING Vysya Bank, in one go  

Ranga conducted this successful exercise for 100+ Top Management Executives for ING Vysya Bank on April 28 th-29 th, 2008 for Team Bonding within and between the Top four Tiers of the Management Team.

Consulting Assignment involving complete design of Vision, Mission, and Values for a Company that develops products for the Global Industry Leader, Elpida, Japan.  

This OD Consulting Assignment involves the complete design of Vision, Mission and Values for this Company.

Integrated Series of Transition Programs for three roles in middle-management for a leading IT Solutions, Services and BPO provider, MphasiS Ltd., an EDS Company.  

This series of multi-day programs was customized for prospects to enable them to move from one managerial level to the next rung. It equipped them with managerial skills, soft-skills as well as technical skills.

Three sets of such programs were designed for three different hierarchies ranging from managers – entry level to senior managers.

This was customized according to the different verticals within the same hierarchies to maximize effectiveness.
"Many of life's failures are people who did not realize how close they were to success when they gave up."
- Thomas Edison
New Clients  

Since October 2007, after we moved to our New Model of Retainership Mode, we had the opportunity to partner with the following Companies in their Training and Consulting initiatives—adding to our existing list of illustrious Clients:

    • Edison Semiconductors Pvt. Ltd.
    • Valtech India
    • NetApp India Pvt Ltd.
    • Nokia ( India) Pvt Ltd.
    • Sanovi Technologies ( India) Pvt. Ltd.
    • Capital One
    • Pepperl-fuchs India Pvt. Ltd.
    • K2 Network Pvt. Ltd.
"Quit now, you'll never make it. If you disregard this advice, you'll be halfway there."
- David Zucker

Heart-Centered Leadership

by Susan Steinbrecher

In today's complex business environment, an organization must have tuned-in employees in order to succeed.

But what keeps an employee 'tuned in' isn't the company, its products or even its mission statement - it's his or her boss. Unfortunately, today's leaders haven't developed the traits to keep up with this environment; the number one derailing issue for leaders is a lack of personal skills. The solution? Heart-centered leadership. Leaders who engage their associates' hearts, as well as their minds, will earn their loyalty, their respect and, ultimately, their performance.

The days of positional leadership—in which managers were respected based solely on rank - are over. Today's employees expect their managers to be skilled in honest, proactive communication. They expect to be given the true rationale for change, even if the truth is unpleasant. And they expect managers to listen and demonstrate sensitivity when it comes to their needs.

If this sounds like a tall order, remember that it's the little things that count. In one survey of employees who had recently left their jobs, seven percent said they left because their supervisor or manager did not say 'good morning' to them.

The fact is that people will do almost anything for a leader who respects and appreciates them. And while becoming one of those leaders may not be easy, it is simple - if you follow the seven principles of heart-centered leadership. For each principle, there is also a corresponding virtue: the emotional trait that will develop as a result of the behavior. Once that virtue is developed, effective leadership becomes second nature - and high-performing employees become the rule, rather than the exception.

Principle #1 - Know Thyself
How can you be authentic if you don't know who you are? Take the time to look in the mirror and understand your strengths and your weaknesses.

Virtue:Commitment to personal growth. This is the antidote to pointing the finger and projecting problems on others.

Principle #2 -Don't judge or assume, but come to understand
Shift from judging other people to understanding your part in the problem. If, rather than accusing ('You're late every day!'), you try understanding ('How can I help you to be on time?'), you might just get to the real problem - and the real solution.

Virtue:Open-mindedness. This prevents a rush to judgment or exclusive focus on your own view.

Principle #3 - They need what you need
We are all human, with similar physical, mental and spiritual needs. In other words, once the game is over, the king and the pawn go back into the same box.

Virtue: Authenticity. This keeps us from believing we are above (or below) others.

Principle #4 - Letting go
Trusting associates and having faith in the process is half the battle. When we don't hold on so tightly, the pressure comes off, and things actually go more smoothly.

Virtue: Detachment. This is the antidote to controlling and pushing outcomes.

Principle #5 - Know the impact of your words and actions
Everything you say and do (or don't do) is heard and responded to in some way. Everything counts, including body language. In fact, 55 percent of every message is communicated through body language, 38 percent through tone of voice and only 7 percent through words. People believe the 93 percent, not the 7, because it's the truth.

Virtue: Integrity and foresight. This prevents impulsiveness and a failure to appreciate the responsibility of leadership.

Principle #6 - Associates have a choice; they will ultimately decide to go along or not
People follow you because you inspire them - with who you are and what you represent. When you don't inspire them, they will not follow you.

Virtue: Humility. This keeps us from discounting the value and needs of associates and believing that positional power is real.

Principle #7 - Care for the heart
It's the whole person - mind, body and spirit—who shows up for work, so it's the whole person who must stay healthy in order to live the principles.

Virtue: Self-care. This is the antidote to an unhealthy lifestyle, poor stress management and lack of spiritual perspective.

"A beautiful word or thought that is not accompanied by corresponding acts is like a bright flower that bears no fruit.  It would not produce any effect."
      - Buddha

It is never too early to plan. We hope this ExcelSheet will help…

Click to download -  
"I forget what I was taught. I only remember what I have learnt."
- Patrick White

At SymIndia, our Core Belief is, “You Cannot Teach Anyone Anything…You Can Only Help One Discover it Oneself”.

We continue in our commitment to be “Your Partner in Sustained Growth”.

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